Customer Care Policy

We maintain a strict privacy policy and keep all our clients’ information confidential. For added privacy, we have a back entrance as well as front entrance to our spa available for clients’ use. In consideration of others, we ask that you please turn all cellular phones to silent, and that you make or take any necessary calls outside the spa area.

SALON Policy

We ask that children requiring supervision not join you for your spa services as the treatments are not suitable for multiple persons in treatment room.

Post Procedure Home Care

Each client receives personalized post-procedure care from our board certified physicians and medically trained aestheticians. Follow all home care instructions. We will contact you within 48 hours of treatment to discuss results.

Gratuity Policy

Please note that our physicians do not accept gratuities. However, your aesthetician is permitted to accept them if you wish to express appreciation that way.

Return Policy

We are happy to accept returns, less shipping charges, on all products. Returns are accepted within 30 days of purchase for full store credit.